top of page
Charter flight dashboard

 Frequently Asked Questions (FAQs) 

  • What is an aircraft charter?
    An aircraft charter is a service providing an entire aircraft for the exclusive use of an entity, rather than booking seats for passengers on a commercial flight. Also known as "charter flight service", "charter plane" or "private jet charter". Common uses for charter flights are group business travel, film production logistics, personal vacations, group tours, emergency medical transport and cargo transportation. Charter flights offer greater flexibility in scheduling, the ability to choose departure and arrival airports, more comfortable travel experience and a personalised travel service. Aircraft charter planes include small single-engine planes, helicopters, turboprop aircraft and even large jets. The type of aircraft used for a charter flight will depend on the distance of the journey, the number of passengers and the specific requirements of the charter customer.
  • How much does a charter flight cost?
    The cost of a charter flight depends on the distance of the journey, the type of aircraft used, the number of passengers, the duration of the flight and any additional services you may require. Other pricing factors are aircraft availability, the time of year and the of the departure and arrival airport locations. Platinum Aircraft Charter provides the services directly, so there are no other commissions involved when you book with us. To get a quote for your customised and personalised charter flight, please contact us. It's quick and free.
  • Are you available at all times to book a flight?
    Yes. We are available 24 hours a day, 7 days a week to personalise a solution to meet your needs.
  • Is it cheaper to charter a plane?
    As a general rule, charter flights are cheaper per passenger when travelling in a large group, or when one or more airports are located outside regular flight routes. Charters are also likely to be cheaper for short trips, and for trips with several stops. Ultimately, the cost of chartering a plane depends on several factors, including the type of aircraft used, the duration of the flight, and the number of passengers. It's best to compare the cost of a charter flight to the cost of commercial airline tickets for your specific trip to determine which option is more cost-effective. To get a charter flight quote from us, contact us now. It's free and easy, and you can ask any specific questions you may have.
  • Can I purchase just one seat on a charter flight?
    No. Unfortunately this is not possible as the whole plane is chartered. Unlike commercial airlines, individual seats are not sold on the aircraft. Most people charter a private aircraft to enjoy their privacy and space or to conduct their company business en-route to their destination.
  • Does the cost change with number of people on the flight?
    No. When choosing to charter a private aircraft, you are charged for the whole aircraft, no matter how many people are flying on it. The cost is based on an hourly charge not the number of passengers.
  • Are there additional costs that I will find out about after the trip is completed?
    No. We give you a quote upfront for your trip which will be explained to you in great detail before the journey commences and as long as there are no changes in the itinerary and/or additional requirements, we will honour that quote.
  • How soon do I need to be at the airport before I board my flight?
    You will need to be at the airport just five minutes before your scheduled flight.
  • Can I charter the plane one way only?
    Yes. You can have us drop you at your destination or pick you up. Please note that the cost will still be charged as a round trip as the aircraft has to return to its home base.
  • May I bring my pets with me?
    Unfortunately, we do not allow pets on the aircraft at this point in time.
  • Is there a maximum limit of luggage I can take with me?
    We are quite flexible with the luggage that we can store on the plane but this will depend on the size of the aircraft you charter and how many passengers are on the plane. Check individual restrictions for each charter or discuss this with us when you make your booking.
  • How many seats does the private aircraft have?
    Depending on the aircraft model, our private aircraft can accommodate from one to ten passengers plus the pilot. Browse the specifications of each aircraft to understand their capacities.
  • What locations do you fly to?
    We service most locations and fly all over Australia.
  • What happens when I arrive at my destination?
    We will escort you and your baggage to your ground transportation which will be waiting. On request, we will gladly arrange all your ground transportation and or executive terminal access when you book your air charter travel.
  • How long can the aircraft remain at our destination?
    Subject to the day of charter, usually you will be charged a daily standing fee to keep the aircraft with the party. However, in some instances it is more cost effective to drop your party and collect them at a later date.
  • How many crew members will be on board?
    These aircraft are typically flown by a single pilot, but a second pilot can be provided if required.
  • Is the aircraft safe?
    Platinum Aircraft Charter is a Civil Aviation Safety Authority (CASA) Approved Operator and maintains the highest and exacting standards in equipment, safety and security in accordance with the Civil Aviation Safety Authority.
bottom of page